.futina-chatbot{position:fixed;inset-inline-end:20px;bottom:20px;z-index:9800;font-family:inherit;direction:inherit}
.futina-chat-launcher{position:relative;width:50px;height:50px;border:0;border-radius:16px;background:linear-gradient(135deg,var(--green,#00a859),#087647);color:#fff;display:grid;place-items:center;padding:0;cursor:pointer;box-shadow:0 14px 35px rgba(0,85,51,.28);transition:.2s transform,.2s box-shadow,.2s border-radius}
.futina-chat-launcher:hover{transform:translateY(-2px);box-shadow:0 17px 42px rgba(0,85,51,.36);border-radius:16px}.futina-chat-launcher>.ui-icon{width:27px;height:27px;margin:0}.futina-chat-launcher b{position:absolute;inset-inline-start:-7px;top:-7px;background:#d92d20;color:#fff;border:3px solid #fff;border-radius:99px;min-width:25px;height:25px;display:grid;place-items:center;font-size:11px}
.futina-chat-panel{position:absolute;inset-inline-end:0;bottom:68px;width:min(390px,calc(100vw - 28px));height:min(650px,calc(100dvh - 110px));background:#fff;border:1px solid #dce8e1;border-radius:24px;box-shadow:0 28px 80px rgba(20,38,29,.25);overflow:hidden;display:grid;grid-template-rows:auto 1fr auto auto auto;color:#17201b}.futina-chat-panel[hidden]{display:none}
.futina-chat-head{padding:13px 14px;background:linear-gradient(135deg,#0a7447,var(--green,#00a859));color:#fff;display:flex;justify-content:space-between;align-items:center;gap:12px}.futina-chat-brand{display:flex;align-items:center;gap:10px;min-width:0}.chat-brand-logo{width:43px;height:43px;border-radius:13px;background:#fff;display:grid;place-items:center;padding:5px;overflow:hidden;flex:0 0 auto}.chat-brand-logo img{width:100%;height:100%;object-fit:contain}.futina-chat-brand>div{display:grid;gap:3px;min-width:0}.futina-chat-brand b{font-size:14px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.futina-chat-brand small{display:flex;align-items:center;gap:6px;opacity:.92;font-size:10px}.futina-chat-brand small i{width:7px;height:7px;border-radius:50%;background:#8cffb2;box-shadow:0 0 0 3px rgba(140,255,178,.18)}
.futina-chat-head-actions{display:flex;gap:6px}.futina-chat-head-actions button{width:36px;height:36px;border:0;border-radius:10px;background:rgba(255,255,255,.14);color:#fff;cursor:pointer;display:grid;place-items:center}.futina-chat-head-actions button .ui-icon{width:18px;height:18px;margin:0}
.futina-chat-messages{padding:15px 13px;overflow:auto;background:linear-gradient(#f8fbf9,#f4f8f6);display:flex;flex-direction:column;gap:10px;overscroll-behavior:contain}.futina-chat-message{max-width:84%;display:grid;gap:3px;align-self:flex-start}.futina-chat-message.user{align-self:flex-end}.futina-chat-message>small{font-size:10px;color:#718078;padding-inline:7px}.futina-chat-message>div{padding:10px 12px;border-radius:16px 16px 16px 5px;background:#fff;border:1px solid #e1e9e4;box-shadow:0 3px 10px rgba(22,48,34,.04);line-height:1.6;font-size:13px}.futina-chat-message.user>div{background:var(--green,#00a859);border-color:var(--green,#00a859);color:#fff;border-radius:16px 16px 5px 16px}.futina-chat-message.staff>div{border-color:#a7d7bb;background:#edf9f2}.futina-chat-message time{font-size:9px;color:#8b9690;padding-inline:8px}.futina-chat-message.typing>div{display:flex;gap:4px;padding:14px}.futina-chat-message.typing i{width:6px;height:6px;border-radius:50%;background:#8ca297;animation:futinaTyping 1s infinite alternate}.futina-chat-message.typing i:nth-child(2){animation-delay:.18s}.futina-chat-message.typing i:nth-child(3){animation-delay:.36s}@keyframes futinaTyping{to{transform:translateY(-5px);opacity:.45}}
.futina-chat-quick{padding:8px 10px;display:flex;gap:7px;overflow-x:auto;background:#fff;border-top:1px solid #edf2ef;scrollbar-width:none}.futina-chat-quick::-webkit-scrollbar{display:none}.futina-chat-quick button{white-space:nowrap;border:1px solid #dbe7e0;background:#f8fbf9;border-radius:999px;padding:7px 9px;font:inherit;font-size:10px;font-weight:800;cursor:pointer;color:#294337;display:flex;gap:6px;align-items:center}.futina-chat-quick button .ui-icon{width:15px;height:15px;margin:0;color:#087244}.futina-chat-quick button:hover{border-color:var(--green,#00a859);color:#087244;background:#eef9f3}
.futina-chat-form{padding:8px 10px;display:grid;grid-template-columns:1fr 42px;gap:8px;background:#fff;border-top:1px solid #edf2ef}.futina-chat-form textarea{resize:none;min-height:42px;max-height:110px;border:1px solid #d8e4dd;border-radius:13px;padding:10px 11px;font:inherit;font-size:12px;outline:none}.futina-chat-form textarea:focus{border-color:var(--green,#00a859);box-shadow:0 0 0 3px color-mix(in srgb,var(--green,#00a859) 12%,transparent)}.futina-chat-form button{width:42px;height:42px;border:0;border-radius:13px;background:var(--green,#00a859);color:#fff;cursor:pointer;display:grid;place-items:center}.futina-chat-form button .ui-icon{width:19px;height:19px;margin:0}.futina-chat-note{text-align:center;padding:0 10px 7px;color:#8a9690;background:#fff;font-size:9px}
.futina-chat-product-list,.futina-chat-info-list,.futina-chat-cert-list{display:grid;gap:8px;max-width:94%;align-self:flex-start}.futina-chat-product{display:grid;grid-template-columns:66px 1fr;gap:9px;background:#fff;border:1px solid #dce8e1;border-radius:15px;padding:8px}.futina-chat-product img{width:66px;height:70px;object-fit:contain;background:#f6f8f7;border-radius:11px}.futina-chat-product>div{min-width:0;display:grid;gap:3px}.futina-chat-product b{font-size:12px;line-height:1.45}.futina-chat-product small{font-size:10px;color:#748178}.futina-chat-product strong{font-size:12px;color:#087244}.futina-chat-product>div>div{display:flex;gap:5px;flex-wrap:wrap}.futina-chat-product button{border:1px solid #cfe1d7;border-radius:8px;background:#f5faf7;padding:6px 7px;font:inherit;font-size:9px;font-weight:900;cursor:pointer;color:#087244}
.futina-chat-action-link,.futina-chat-inline-link{align-self:flex-start;background:#0c7046;color:#fff!important;text-decoration:none;border-radius:11px;padding:9px 12px;font-size:11px;font-weight:900;display:inline-flex;gap:8px;align-items:center}.futina-chat-action-link .ui-icon,.futina-chat-inline-link .ui-icon{margin:0;width:15px;height:15px}.futina-chat-inline-link{background:#fff;color:#087244!important;border:1px solid #cfe1d7}.futina-chat-info-list article{background:#fff;border:1px solid #dce8e1;border-radius:14px;padding:11px;display:grid;gap:5px;font-size:11px}.futina-chat-info-list p{margin:0;color:#5f6e66;line-height:1.5}.futina-chat-info-list a{color:#087244;font-weight:800;text-decoration:none;display:inline-flex;align-items:center;gap:5px}.futina-chat-info-list a .ui-icon{width:14px;height:14px;margin:0}.futina-chat-cert-list{grid-template-columns:1fr 1fr}.futina-chat-cert-list article{background:#fff;border:1px solid #dce8e1;border-radius:13px;padding:7px;display:grid;gap:5px}.futina-chat-cert-list img{width:100%;height:86px;object-fit:contain;background:#f6f8f7;border-radius:9px}.futina-chat-cert-list b{font-size:10px}.futina-chat-cert-list .futina-chat-inline-link{grid-column:1/-1}
.futina-chat-mini-form{align-self:flex-start;max-width:94%;width:94%;background:#fff;border:1px solid #dce8e1;border-radius:15px;padding:10px;display:grid;gap:7px}.futina-chat-mini-form input,.futina-chat-mini-form textarea{width:100%;border:1px solid #d5e1da;border-radius:10px;padding:9px 10px;font:inherit;font-size:12px}.futina-chat-mini-form textarea{min-height:76px;resize:vertical}.futina-chat-mini-form button{border:0;border-radius:10px;background:var(--green,#00a859);color:#fff;padding:10px;font:inherit;font-weight:900;cursor:pointer}.futina-chat-mini-form .form-status{color:#b3261e;font-size:10px}.chatbot-open .floating-contact{opacity:0;pointer-events:none}
@media(max-width:600px){.futina-chatbot{inset-inline:0;bottom:0}.futina-chat-launcher{position:fixed;inset-inline-end:15px;bottom:15px;width:50px;height:50px;border-radius:16px}.futina-chat-panel{position:fixed;inset:0;width:100vw;height:100dvh;max-height:none;border:0;border-radius:0}.futina-chat-head{padding-top:max(13px,env(safe-area-inset-top))}.futina-chat-form{padding-bottom:max(8px,env(safe-area-inset-bottom))}.chatbot-open{overflow:hidden}.chatbot-open .futina-chat-launcher{display:none}.futina-chat-message{max-width:88%}}
@media print{.futina-chatbot{display:none!important}}

/* FUTINA V14 - complete option visibility and calmer assistant layout */
.futina-chat-panel{
  width:min(410px,calc(100vw - 32px));
  height:min(680px,calc(100dvh - 104px));
  grid-template-rows:auto minmax(0,1fr) auto auto auto;
  border-radius:14px;
  border-color:#d9e4dd;
  box-shadow:0 28px 80px rgba(13,37,23,.24);
}
.futina-chat-head{padding:12px 13px;background:#087747}
.futina-chat-messages{min-height:0;padding:14px 12px;background:#f6f8f7}
.futina-chat-message>div{border-radius:12px 12px 12px 4px;box-shadow:0 4px 12px rgba(22,48,34,.04)}
.futina-chat-message.user>div{border-radius:12px 12px 4px 12px}
.futina-chat-quick{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:7px;
  max-height:146px;
  padding:9px 10px;
  overflow-y:auto;
  overflow-x:hidden;
}
.futina-chat-quick button{
  min-width:0;
  min-height:38px;
  justify-content:flex-start;
  white-space:normal;
  text-align:start;
  line-height:1.35;
  border-radius:9px;
  padding:8px 9px;
  background:#f7faf8;
}
.futina-chat-quick button span:last-child{min-width:0;overflow-wrap:anywhere}
.futina-chat-form textarea{border-radius:9px}
.futina-chat-form button{border-radius:9px;background:#087747}
.futina-chat-product,.futina-chat-info-list article,.futina-chat-cert-list article,.futina-chat-mini-form{border-radius:10px}

@media(max-width:600px){
  .futina-chat-panel{inset:0;width:auto!important;max-width:none;height:100dvh;border-radius:0;grid-template-rows:auto minmax(0,1fr) auto auto auto}
  .futina-chat-head{min-height:66px;padding-inline:12px}
  .futina-chat-messages{padding:13px 11px}
  .futina-chat-quick{max-height:142px;padding:8px;gap:6px}
  .futina-chat-quick button{min-height:37px;padding:7px 8px;font-size:10px}
  .futina-chat-form{padding:8px;padding-bottom:max(8px,env(safe-area-inset-bottom))}
  .futina-chat-note{padding-bottom:max(6px,env(safe-area-inset-bottom))}
}

@media(max-width:340px){
  .futina-chat-quick{grid-template-columns:1fr;max-height:168px}
}